HSE Jobs: Lead External Quality Assurer (EQA) Leicester, England, United Kingdom

Job Type: Contract

Job Ref: LEQA1121



  • Salary: £250 day rate plus reasonable travel expenses paid
  • Closing date: 30 November 2021
  • Location: Homebased (with occasional travel to the head office in Wigston, Leicestershire and Study Centre sites).

The role

The main purpose of the Lead EQA role is to lead on quality assurance processes and ensure compliance with regulations, in order to drive a high standard of delivery and continuous improvement in practice within the IOSH AO Study Centres. The Lead EQA will manage the team of EQAs.

This role will assess and manage risk and the performance of Study Centres and their staff through analysis and review of data and evidence from a variety of sources, including regulators and customers. The role forms part of the quality process that ensures qualification and regulatory compliance.

The Lead EQA will also be a member of the Awarding Organisation (AO) Assessment Panel. The AO Assessment Panel is appointed by the Awarding Organisation Committee and is responsible for quality assuring the design of assessments and ensuring the integrity of the assessment and certification processes. Being a panel member is a responsible position requiring an active role in the review and confirming of assessment design for qualifications and signing off assessment results prior to publication and certification.

The post holder will be used to providing great customer service and support to centres. We are particularly looking for people with a background in Occupational Safety and Health.

Role responsibilities

The Lead EQA is responsible for:

  • Monitoring programme delivery and ensuring the continuity and consistency of quality across Study Centres and on-going compliance
  • Providing information and guidance on the Institution of Occupational Safety and Health Awarding Organisation’s (IOSH AO) requirements of approved Study Centres
  • Acting as the key link between the Study Centres own quality assurance processes, in particular with the Internal Quality Assurer (IQA), to ensure that all internal systems are being implemented effectively and that practice confirms validity, reliability and authenticity.
  • Quality assuring the EQA verification of Study Centre assessment decisions
  • Communicating and reporting information about consistency of interpretation of standards by Study Centres and across Study Centres and supplying feedback and recommendations on all aspects of delivery and assessment to the IOSH AO
  • Maintaining flexibility when dealing with Study Centre operations, in accordance with the IOSH AO requirements and Study Centre needs

In undertaking these responsibilities, the Lead EQA will be expected to:

  • Plan quality & approval reviews for Study Centres allocated in line with IOSH AO requirements ensuring a proactive approach is developed and agreed, individualised to their requirements
  • Conduct timely visits to Study Centres to monitor and review their performance against IOSH AO and regulatory requirements to ensure compliance, quality, and consistency
  • Identify any development needs, risks and areas of non-compliance and develop action planning specific to the Study Centre with clear timeframes and ownership linked to each area
  • Train new subject specialist EQAs and provide support and advice to them on both subject specific matters and general quality assurance principles
  • Plan and deliver standardisation training events for EQAs, Study Centre Assessors and Internal Quality Assurers according to the planned schedule
  • Work collaboratively with colleagues of the IOSH AO to ensure Study Centres are presented with high quality customer service
  • Promote and share best practices with work colleagues and offer ‘check and challenge’ to support continual development to improve working practices
  • Proactively support and provide advice to Study Centres on improving their performance, effectiveness and consistency to drive improved quality which in turn supports changing customer and business needs
  • Attend IOSH AO training and development activities and keep up to date with IOSH AO policies, procedures, standards and expected practice

The Lead EQA will also be expected to act as an Assessment Panel member, attending quarterly meetings as a minimum, also undertaking:

  • The approval of assessment strategies and materials for qualifications ensuring appropriateness of assessment design and maintenance of standards.
  • Approving and reviewing assessment policies and procedures, including the policy and process for reasonable adjustments and special considerations.
  • Taking part in reviewing and signing off assessment results before publication including the approval of any special considerations.
  • Design and delivery of centre standardisation training
  • Overseeing investigations of suspected or actual malpractice regarding assessments and certifications, ensuring they are carried out rigorously, effectively, and by persons of appropriate competence who have no personal, or other, interest in their outcome.
  • Safeguarding the good name and values of the Institution and maintaining the integrity of its qualifications.


Education and training:

  • A recognised qualification in External Quality assurance such as Level 4 Certificate in Leading the External Quality Assurance of Assessment Processes and Practise (Essential)
  • Higher level qualification or evidence of further study (Desirable)
  • Relevant subject expert, qualified to at least Level 4 in the Occupational Safety and Health (OSH) Sector (Essential)
  • Maintained occupational competence through an evidenced CPD log


  • Evidence of at least 3 years of working in an educational quality assurance role with knowledge of assessment and external quality assurance principles
  • Knowledge and experience of implementing teaching and learning strategies relevant to the nature of the IOSH qualifications
  • Experience of report writing
  • Experience of liaising or working with external agencies / organisations and regulators

Skills and qualities:

  • Excellent organisation and planning skills
  • Excellent oral communication skills
  • Excellent written communication skills
  • Attention to detail
  • Excellent listening skills
  • A desire to further develop knowledge, understanding and skills particularly as it relates to the role of an EQA
  • Ability to work independently and meet agreed deadlines
  • Demonstrate the IOSH values of One IOSH, Excellence, Integrity and Flexibility

By Ubong Edet

A passionate Health and Safety professional with a good level of field experience and relevant certifications including NEBOSH, OSHA, ISO, etc certifications. An Health and Safety activist who believes in the growth and continual improvement of the profession. He is going all out to create awareness and safe precious lives.

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